Appearance settings
You can hide or display the SharePoint out of the box quick launch bar
as well as customize HelpDesk navigation.
Note
Modifying the top navigation is not supported in HelpDesk On-Premises.
Navigate to settings using the icon in the navbar:
Then click on the “Appearance” tab. Now you can see the quick launch
display setting and a list of HelpDesk navigation elements.
Quick launch
By default, quick launch bar is hidden, but you can unhide it with this
setting. If this setting is on then the bar is displayed on every page:
Right navigation
HelpDesk navigation is a set of icons on the right-hand side of
HelpDesk. You can customize them by changing the navigation list items:
To modify an existing button click the respective navigation list entry.
If you want to create a new button, click “New link”. You will see a
dialog with an ability to set link properties.